Virtual phone systems have become incredibly popular in recent times and are now the preferred choice for most business owners over traditional telephone systems. There are various types of virtual phone systems available today, all of which operate through Voice Over Internet Protocol (VoIP).
A virtual phone system functions as a business phone service allowing you to both make and receive calls. This service operates in the cloud via an Internet connection and a cloud-based Private Branch Exchange (PBX) system. It eliminates the need for physical wiring like conventional landlines.
You can use a virtual phone system to make or receive calls using a range of devices, including desktops, laptops, and mobile phones, among others. The call quality is also exceptional.
Aside from being cost-effective, virtual phone systems are easy and quick to set up. They also offer features such as video calling and online faxing.
List of Top 10 Virtual Phone Systems:
1. RingCentral:
RingCentral serves as a longstanding virtual phone system, catering effectively to the collaborative requirements of small enterprises. Its offerings encompass valuable features such as seamless integration with business applications, transcribed voicemail services, unrestricted calls within the United States and Canada, and the provision of a complimentary US, Canadian, or toll-free number for each user.
The pricing structure for RingCentral comprises four plan categories, each priced differently. These categories consist of Essentials, priced at $19.99 per user per month with a maximum capacity of 20 users; Standard, available at $27.99 per user per month; Premium, accessible at $34.99 per user per month; and Ultimate, offered at a rate of $49.99 per user per month.
2. Ooma Virtual Phone System:
Ooma stands as a prominent virtual phone system option for small enterprises, providing an array of features. These include an automated virtual receptionist, ring groups, virtual fax, hold music, and call transfer.
It’s important to note that certain features are accessible exclusively through a system upgrade. Additionally, Ooma facilitates integration with business apps, particularly Google and Office 365.
Regarding pricing, Ooma offers three tiers: Office Essentials at $19.95, Office Pro priced at $24.95, and Office Pro Plus at $29.95 per user per month, respectively.
3. Talkroute:
There is no requirement to buy equipment or hardware when using the Talkroute virtual phone system. You can access various features such as local and toll-free numbers, extensions for your team members, call forwarding and routing, voice messaging, and comprehensive tracking all from your mobile device.
The service offers four subscription plans: Basic, priced at $19 per month per user; Plus, available at $39 per month for 3 users; Pro, which costs $59 per month for 10 users; and the Enterprise plan, designed for 20+ users, with a negotiable rate.
4. Google Voice:
Google Voice stands out as a widely used virtual telephone system that offers functions such as call forwarding and transcribed voicemail. Additionally, it seamlessly integrates with Google Meet and Google Calendar. This service permits limitless calls to the US or Canada when initiated from within the US.
To access Google Voice, enrollment in Google Workspace is necessary, commencing at $6 per user per month. There are three plan options: Starter, Standard, and Premium, priced at $10, $20, and $30 per user per month respectively.
5. CallHippo Virtual Phone System:
CallHippo provides two categories of virtual phone systems: office phone systems and call center solutions. The office phone system includes functionalities such as auto-attendant, ring groups, unlimited free calls, and integration with business apps. On the other hand, the call center solution offers features like shared phone numbers and SMS capabilities.
Within the office phone system, there are three available plans: Starter, Professional, and Ultimate. These plans are priced at $30, $38, and $42 per user per month, respectively. For the call center solution, there are four plans available: Bronze, Silver, Platinum, and Enterprise. These plans are priced at $16, $24, $40, and $48 per user per month, respectively.
6. Dialpad:
Dialpad VoIP represents a virtual telephone system that utilizes AI technology and presents a range of intelligent functions, such as automated summaries after calls and the conversion of voicemails into text through voice intelligence. It functions seamlessly across IOS, Mac, Android, PC, and web browsers. Regarded as one of the premier virtual phone systems incorporating voice intelligence.
Dialpad provides users with three plan options: Standard, Pro, and Enterprise, with prices spanning from $15 to $25. While Dialpad lacks built-in video communication features, it does offer a paid video platform named Meetings, which integrates with Dialpad’s communication tools.
7. Nextiva Virtual Phone System:
Nextiva stands as a well-known virtual phone system, providing features such as voice and video calls, Auto-Attendant, virtual fax, and seamless integration with popular business applications like Google Contacts and Outlook.
This platform also offers unlimited voice and video calls within the US and Canada. Nextiva ranks among the top choices for multi-site healthcare and retail virtual phone solutions.
The subscription options for Nextiva are divided into three tiers: Essential, Professional, and Enterprise, priced at $17.95, $21.95, and $31.95 per user per month, respectively.
8. Grasshopper:
Grasshopper stands as one of the earliest virtual phone systems in existence. Among its offerings are customizable greetings, call forwarding, voicemail transcriptions, and inclusive, unrestricted calls and texts throughout Canada and the contiguous US (excluding Alaska and Hawaii). However, it lacks the capacity to integrate with business apps.
Grasshopper provides three distinct pricing tiers. The first, named Solo, is available at $26 monthly, entailing one phone number and up to three extensions. The second, Partner, carries a cost of $44 per month, allowing for three phone numbers and up to six extensions. The third tier, Small Business, is priced at $80 per month and encompasses five phone numbers along with boundless extensions.
9. Vonage:
Vonage has had a longstanding presence in the realm of virtual phone systems since the 1990s. It offers complimentary unlimited team messaging. Nevertheless, to access functionalities such as call recording, integration with business apps, and automated attendant, a system upgrade is necessary.
Vonage provides three pricing tiers. The initial one is Mobile, commencing at $14.99 per line per month. The subsequent tier, known as Premium, is available at a rate of $24.99 per line per month. Lastly, the Advanced tier, starting at $34.99 per line per month, constitutes the third option.
10. Phone.com:
Phone.com offers a secure virtual phone system that provides functionalities such as call forwarding and complimentary video conferencing. The basic plan includes features like call forwarding, free video conferencing for up to 10 participants, 1,000 monthly free text messages, and 500 minutes of free phone calls each month.
The pricing structure consists of three tiers: Basic Users, Plus Users, and Pro Users, priced at $11.99, $15.99, and $23.99 per user per month, respectively.